William A Elfarr, MD

William A Elfarr, MD
1701 S PALESTINE ST STE A ATHENS, TX 75751
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Consumer Feedback

(6 Reviews)
Service
1.5 star average for Service
Environment
4.5 star average for Environment
Expertise
1.5 star average for Expertise
Recommended
2 star average for Recommended
Staff
3 star average for Staff
Value
4 star average for Value
I never actually got work done, but am upset with the facility and the Doctors response to a misunderstanding. I was quoted multiple times the cost of a vasectomy at about $800, since my insurance was in a "pay it all" phase. When I arrived, I waited 1.5 hours (plus the AC was not working), then saw the doctor for 5 minutes. Upon checkout I signed off that the cost would be $800 for the procedure, went to leave, then was told it would also be $396 for the office visit, plus more for a required followup. Both visits are required, and take the real price from $800 to $1500 actual out of pocket. They argued the procedure itself was $800, so they never misled me. I cancelled the surgery, but am out $400, and they refuse to budge on this cost. I have had two other surgeries this year, this was the only place that did not include required visits in their estimate, and I feel very misled.
by John K xxx.xxx.1.5
July 22, 2014
Was it easy to find parking at this urologist's office?
Extremely easy, and close to the entrance
Was this urologist's staff friendly?
Yes
Does this urologist use current and safe equipment?
Yes, the equipment is very advanced!
Did this urologist rush your appointment?
No
Did you feel safe in this urologist's care?
Absolutely! I knew I was being cared for by an expert!
by Deb xxx.xxx.163.239
February 13, 2014
I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. This doctor is more worried about getting paid than he is about my health.
by Patsy xxx.xxx.145.254
October 23, 2013
Did this urologist answer all of your questions?
None of my questions were answered
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.72.145
October 04, 2013
I was shocked when they dismissed my concerns as unimportant. I knew that my situation needed attention, he did one blood test and said everything was normal, but I've since been to another doctor who said my blood calcium level is elevated. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. They didn't follow through with almost everything they told me I would get when I first arrived. I feel like they ignored my problems. He would ask the same questions each time I went to see him, it seems he either did not make notes or couldn't be bothered to read them. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating. Dr. Elfarr is arrogant and inattentive. His PA is even worse. The rest of his staff is oddly very nice.
by Patsy M xxx.xxx.99.43
June 22, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were you able to relax during your appointment?
Yes, I was completely at ease
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
November 21, 2011
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