Henry E Ruiz, MD

Henry E Ruiz, MD
2123 Cornerstone Blvd Edinburg, TX 78539
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Consumer Feedback

(6 Reviews)
Service
2 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Recommended
3.5 star average for Recommended
Staff
2 star average for Staff
Was this doctor friendly?
Extremely Friendly
Did this doctor answer all of your questions?
No, I left confused and frustrated
Was this doctor's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.86.205
April 20, 2019
Dr. Ruiz is an excellent doctor. I'm fairly young and was nervous at first but he made me feel comfortable. He spent a good amount of time with me unlike other doctors that only give you 5 minutes of their time. This is the second time I visit him. The first time I went to see him he gained my trust with his honesty. He could have easily made more money out of me and the insurance company but he did the right thing and took a conservative/right approach and my health issue resolved on its own. Yes he has a lot of patients but it's probably because he is the best urologist!
by Sandra xxx.xxx.60.230
October 14, 2015
Dr Ruiz is a great doctor but lately he has more customers than what he can handle. They have cancel my appointment twice, and they don't want to reachedule until 6 to 7 months apart that sucks. It seems like his patients are not important to him but only to fill out his appointments. I have passed 10 kidney stones in the past 9 months and can't still see him due to his cancellations. They should make the cancel app a priority. Horrible service now not the same as before... I will have look for another Doctor and start al over again which will cost money and time.. So before going to Ruiz look for some other doctor that cares..
by Anonymous xxx.xxx.242.127
October 07, 2015
Extremely long wait to see him. My father had three "laser" surgeries for kidney stones, problem was never resolved. Surgeries were done from November 2008 to December 2008. Bad bedside manner from Dr. Ruiz, did not explain recovery or procedure properly..They didn't tell me very much about my treatments' risks and benefits. I still felt like I had to do my own research. They were extremely late to all my appointments. Stopped seeing him In Jan 2009 felt my father was not getting the proper medical treatment. 2013 problem still there currently trying to find a good Dr. to treat my father. It just seems that the valley has been this way for sometime now. Very disappointing.
by Anonymous xxx.xxx.77.75
April 18, 2013
Would you recommend this urologist to others?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Are you going to visit this urologist again?
Sure
by Anonymous
November 15, 2011
How would you compare this urologist to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
November 11, 2011
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