Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this provider ever postpone your appointment?
No, they never postpone my appointment