Had an appointment regarding my urethra with Dr Safir appointment went good he always 100 percent straight forward which is a good thing. I have been having problems with urination lately due to my last surgeon he is taking things serious and wants to fix it asap my urethra is a priority to him before moving forward to finish my surgeries . He is always kind and has no problem answering questions I am very comfortable with him and I am glad I chose him I regret not choosing him as my surgeon to begin with due to bad bed side manner and bad experiences with my old surgeon. There is no comparison he is the best!
I have not yet had my procedure, but I feel like I have a good (but not amazing) idea of what to expect. Dr. Mittermiller was very nice and affirming. I look forward to my procedure.
He seemed really kind and seemingly knowledgeable. It makes me excited to have him as a doctor for my procedure. However, he seemed like he was in a rush to finish the call, and I would have liked to ask more questions. But not so much so that I feel negatively about him/the experience.
The in-office staff and Dr Mittermiller are very friendly and helpful. It's the lack of communication and lack of centralization of contact with the organization itself that I have found to be frustrating. People from accounting do not seem to communicate with billing or the doctor. The burden falls onto the patient to make sure that everyone is on the same page about scheduling, payment, and the procedure being performed. It is also very difficult to know who to contact about certain questions. I could not really find a directory to refer to if I had questions. Dr. Mittermiller had to tell me about the general office contact email.
As always, he and the staff answered all of my questions, and made me feel completely confident after my procedure. It can be such a vulnerable time. I am very excited.