James B Karol, MD

James B Karol, MD
5201 NORRIS CANYON RD #210 SAN RAMON, CA 94583
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was this doctor friendly?
Friendly Enough
Does this doctor use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Did this provider spend time asking questions and listening to you?
Some
by Anonymous xxx.xxx.200.231
November 05, 2014
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this urologist rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this urologist prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.59.224
February 05, 2014
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.103.245
March 26, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you leave the office feeling satisfied with your visit?
Completely!
How would you compare this urologist to others in his/her field that you have visited?
There is no comparison!
by Michael xxx.xxx.44.137
January 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by JGR xxx.xxx.27.11
September 06, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by lkmmc xxx.xxx.228.89
May 12, 2012
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I could tell that they really cared about all of their patients, and didn’t just treat them like numbers. They didn’t rush my appointment at all, and made sure every question I had was answered before I left.
by Mr.A
December 28, 2011
Did this urologist listen to your input and concerns?
Yes
Are you going to visit this provider again?
Without a doubt!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this urologist offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
October 12, 2011
They were very polite and courteous to all of their patients. I wasn't too impressed with their office, I could tell they didn't take much pride in it's appearance. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Carl
September 07, 2011
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you feel safe in this urologist's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
July 21, 2011
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