Francis J Clark, MD

Francis J Clark, MD
Ophthalmology Physicians & Surgeons 1179 DEKALB PIKE BLUE BELL, PA 19422
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Consumer Feedback

(32 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They definitely care about patient comfort because they have the best waiting room chairs I've ever seen, I felt like I was floating on a cloud. I could have easily dozed off while waiting to see the ophthalmologist.
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They were absolutely amazing and make others in the same field look like beginners. A very well orchestrated staff. I saw Dr. Francis Clark and he was exceptional. He gave me all the time in the world, was very knowledgable, very engaging and kind.
by Anonymous
July 04, 2011
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by Anonymous
June 22, 2011
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. Dr. Francis Clark is the head eye doctor at this medical facility, and he does a wonderful job!
by Anonymous
June 20, 2011
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I have been seeing Dr. Francis Clark, who was referred to me by Wills Eye Hospital several years ago. He was able to resolve a problem I had for years that at least 5 other eye doctors were not able to fix. Very professional and caring doctor.
by Anonymous
June 17, 2011
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. Without a doubt, the best eye doctor and surgeon I haveever seen. Dr. Francis Clark performed Lasik Surgery on my eyes, and I saw 20/20 later that same day. It was an absolute miracle! He is a great surgeon, with great skills, and great personality. I would recommend him without hesitation!
by Anonymous
June 15, 2011
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Everyone in my community knows that they are the absolute best in the field. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Dr. Francis Clark has performed miracles on my family and friends, including surgery for cataracts, glaucma, droopy eyelids, and Lasik Surgery. He's the best!
by Anonymous
June 13, 2011
Was the waiting area spacious?
Yes, extremely spacious
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
June 08, 2011
I am going to refer everyone I know here. I absolutely love this place. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Anonymous
June 02, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by Anonymous
June 02, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories.
by Anonymous
April 09, 2011
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