Mark J McCarthy, MD

Mark J McCarthy, MD
802 MEDICAL TOWER NORFOLK, VA 23507
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.60.240
December 23, 2013
Does this provider remember you by name?
Sometimes, but not always
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.6.90
February 20, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.248.121
May 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.166.56
April 26, 2012
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They made the extra effort to make sure every question and concern I had was addressed.
by Anonymous
February 16, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
February 11, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
January 12, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
November 17, 2011
Dr. Mark McCarthy (Norfolk, VA) and his staff are outstanding! This geniunely friendly staff is warm and professional. Dr. Mark McCarthy, in addition to being a skilled Ophthalmologist with impeccable credentials, is also extraordinarily pleasant and really listens to his patients. A GREAT doctor!!
by Anonymous
October 12, 2011
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
August 11, 2011
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