Directory > Providers > Eye Care > Ophthalmologist > NM > Albuquerque > Frank Durso, MD > Reviews

Frank Durso, MD

Nearby

Ophthalmologists (Eye MDs)

Juliette Eye Institute

Albuquerque, NM

Eye Associates of New Mexico

Albuquerque, NM

Eye Associates of New Mexico Retina Center

Albuquerque, NM

Katia Chavez, MD

Albuquerque, NM
Get Featured on Wellness.com > Learn More
Frank Durso, MD
(8 Reviews)
> Get Phone Number & Directions
5757 HARPER DR NE ALBUQUERQUE, NM 87109
Add a Review

Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
When I made the appointment electronically I wrote to Eye Associates of New Mexico that I would like prescription glasses to help with my esotropia, and vision therapy to fix my stereoblindness.

They called back and said "no problem, first you'll go to this doctor for the prescription, and then this other doctor for vision therapy."

I waited three months for the appointment and wasn't there for more than two minutes before the nurse told me that they don't do esotropia here. Esotropia takes glasses with special prisms to hold an eye straight. And they don't do that at that particular Eye Associates of New Mexico building (5757 Harper Drive NE).

They were going to reschedule me for next week at a different Eye Associates of New Mexico building, but I was desperate and told them how reading is my job and if I can't read I'll lose my job. So they got me in at another Eye Associates of New Mexico building later that day.

Now at this Eye Associates of New Mexico (806 Dr. Martin Luther King Jr Ave. NE), I was able to get a prescription, but Dr. Frank Durso failed to include prisms. (Not surprising as he performed the fastest, lousiest exam I've ever witnessed.)

The prisms were why I was there in the first place. It's the very reason why the other Eye Associates of New Mexico (5757 Harper Drive NE) couldn't see me.

And I wasn't aware of the error Dr. Frank Durso made because my eyes were dilated and I couldn't read the prescription.

And not only did Dr. Frank Durso fail to give me the correct prescription, he flat out refused to give me a referral for vision therapy because he doesn't believe it works on adults.

I told him about the books I've read like "Fixing My Gaze" by Susan Barry, a 50-year-old woman's personal account of gaining stereovision using vision therapy. He was completely dismissive, rude and refused to even give me a referral.
by Kayla Sawyer xxx.xxx.68.102
August 07, 2015
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.82.136
August 23, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.240.195
July 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.70.120
May 18, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
January 09, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
December 08, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
August 23, 2011
Was this provider's staff friendly?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider have reasonable prices?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
August 18, 2011
Add a Review
Map and Directions
5757 HARPER DR NE, ALBUQUERQUE, NM 87109