Steven H Rauchman, MD

Steven H Rauchman, MD
11550 INDIAN HILLS RD STE 341 MISSION HILLS, CA 91345
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider's staff friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
They were average
Was this provider friendly?
Yes
Did the waiting room furniture appear to be clean?
Yes
Does this provider return your phone calls?
Yes
by Anonymous xxx.xxx.122.15
May 28, 2014
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.61.38
December 07, 2012
Did they follow up with you after your appointment?
Yes.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.235.99
November 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.108.215
August 09, 2012
Did you experience unnecessary pain during your visit?
No
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
October 31, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider prominently display their diplomas or business license?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Are you going to visit this provider again?
Without a doubt!
by Anonymous
August 22, 2011
Was this provider's office easy to locate?
Fairly Easy
Did this provider rush your appointment?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
May 16, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I got an appointment quickly. I've never had to wait too long. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by Anonymous
April 03, 2011
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