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Mark Kramer, MD

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Ophthalmologists (Eye MDs)

Encino

Encino, CA

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Mark Kramer, MD
(26 Reviews)
> Get Phone Number & Directions
16311 VENTURA BLVD STE 750 ENCINO, CA 91436
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Consumer Feedback

(26 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
WONDERFUL EXPERIENCE! Dr Kramer and his staff are very courteous and professional!
by Steve xxx.xxx.81.45
March 05, 2018
Was this provider friendly?
Extremely Friendly
Would you recommend this provider to others?
I Already Have
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
by Anonymous xxx.xxx.103.91
October 20, 2014
Was this provider friendly?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Was this provider's staff friendly?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.129.101
May 08, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.113.24
May 24, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.55.189
April 01, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Gina Rockford xxx.xxx.129.152
February 11, 2013
Was this provider's office too loud?
No, it wasn't too loud
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider use current and safe equipment?
Fairly current
by Anonymous xxx.xxx.0.20
February 06, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.158.231
February 06, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider have reasonable prices?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.254.179
January 15, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.138.131
December 21, 2012
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Map and Directions
16311 VENTURA BLVD STE 750, ENCINO, CA 91436