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James W O'Neil, MD

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Ophthalmologists (Eye MDs)

Nationwide Vision

Mesa, AZ

Nationwide Vision

Mesa, AZ

Nationwide Vision

Mesa, AZ

Nationwide Vision

Mesa, AZ
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James W O'Neil, MD
(18 Reviews)
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1520 S DOBSON RD STE 202 MESA, AZ 85202
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
After seeing multiple eye doctors he was the one we felt most comfortable with he did both of my boy's surgeries. The front office staff is rude and the wait is very long I have to take the whole day off for this appointment.
by Jodi xxx.xxx.253.90
September 14, 2015
My son suffered a Traumatic Brain Injury four years ago due to an accidental fall. Both the doctor and nurse who worked with my son during this visit were very judgmental and rude. They insinuated more than once that this was not an accident. The nurse actually asked, "Are you SURE it was an accident?" The doctor had said that injury to both eyes is only from a shaken baby syndrome which is FAR from the truth. He had said that CPS MUST have been involved. He had insinuated that my son was abused. I was beyond hurt and would not recommend this doctor to anyone. He had NO beside manner and I left their office in tears. I have brought my son to more than 50 doctors(both inpatient and outpatient) and have NEVER dealt with someone so unprofessional.
by Cindy xxx.xxx.250.116
October 07, 2014
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider late to your appointments?
No, they were on time
Was this provider's office easy to locate?
Fairly Easy
Did this provider have an entertaining selection of waiting room magazines?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.232.93
September 03, 2013
My daughter has been seeing Dr. O'Neil since she was an infant when he did her surgery for ROP because she was premature. Dr. O'Neil is one of the best pediatric eye doctors in the Valley, I was even told this by the eye doctor my husband sees. Appointments do tend to take a while and he runs a little late but he is working with kids who can be unpredictable.
by Anonymous xxx.xxx.49.118
June 17, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider prominently display their diplomas or business license?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.102.33
March 29, 2013
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.112.207
March 01, 2013
Was this provider's office too cold?
No, it was fine
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.59.125
January 21, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.139.211
November 02, 2012
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.198.230
October 23, 2012
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider answer all of your questions?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.189.13
October 04, 2012
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Map and Directions
1520 S DOBSON RD STE 202, MESA, AZ 85202