Directory > Providers > Dental Care > Oral Surgeon > NY > Fairport > Eric W Ruckert, DDS > Reviews

Eric W Ruckert, DDS

Nearby

Oral Surgeons

Jolly M Caplash, MD, DMD

Rochester, NY

Lisa G Marin, DMD MD

Fairport, NY

Stan Orbach, DDS

FAIRPORT, NY

Sean Meitner, DDS

Pittsford, NY
Get Featured on Wellness.com > Learn More
Eric W Ruckert, DDS
(25 Reviews)
> Get Phone Number & Directions
6800 PITTSFORD PALMYRA RD FAIRPORT, NY 14450
Add a Review

Consumer Feedback

(25 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Painless extractions! He's the best!
by Jacky K xxx.xxx.233.253
June 01, 2020
We as consumers must be used to poor customer service because I can't believe the number of people that think this guy is a good dentist! This is by far is the WORST dentist I've ever been to. Not only did I wait an hour and forty five minutes for my appt, Dr. Ruckert was rude, impatient, rough and in a big hurry to RIP my tooth out. He started the appt with his speech and didn't want to hear let alone answer any of my questions. He was more interested in telling me how fast he could pull my tooth, really?? After one shot of novacaine he started digging and I just abt came out of the chair because it hurt so bad, which in turn I accidently bumped his elbow, he was so mad his face turned red and he yelled at me and said DON'T EVER TOUCH ME!, YOUR LUCKY I DIDN'T PUT IN YOUR EYE!. He was truly pissed because I bumped him and needed more novacaine! Thats when he became rough as he administered more novacaine he shoved that needle so far into my jaw I cried. When he finished he said NOW GO HOME AND HAVE A BEER. I have never received such horrible care in my life, this was the worst dental experience ever! Dr. Ruckert doesnt even deserve one star.
by karie fowler xxx.xxx.6.76
March 23, 2015
Would you refer this provider to a family or friend?
No, I wasn't impressed
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider rush your appointment?
Not too much, but somewhat
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.16.205
December 31, 2013
He was extremely nice and knowledgeable. He made sure i was comfortable and made me feel a lot calmer and relaxed when he explained what he was going to do and what to expect. I would highly recommend him to any person getting there wisdom teeth out. He knows what he's doing and is an expert at it. He even calls all of his patients at night to make sure they are doing alright and aren't having any problems. I went in extremely nervous and expecting the worse. By the time he was done talking and explaining i wasn't nervous at all.
by Ben O'Rourke xxx.xxx.186.225
July 27, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.136.101
November 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.83.81
August 30, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.17.108
May 03, 2012
Did this provider answer all of your questions?
Some were answered
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.81.14
February 25, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
January 03, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
December 29, 2011
Add a Review
Map and Directions
6800 PITTSFORD PALMYRA RD, FAIRPORT, NY 14450