Leonard J Goldman, DMD

Leonard J Goldman, DMD
12510 PROSPERITY DR STE 250 SILVER SPRING, MD 20904
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Consumer Feedback

(54 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Rude and condescending . His unprofessional behavior made me walk out with my daughter. Will never come back again. Don't got there if you don't want your child to be traumatized.
by Jubee Vilceus xxx.xxx.133.222
May 17, 2018
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by JOSE MENDEZ xxx.xxx.118.220
August 01, 2016
Both my kids had their wisdom teeth removed by Doctor Goldman. Very happy with his work.
by LSCTeach xxx.xxx.101.188
May 06, 2015
My son was seen yesterday for removal of his wisdom teeth and the whole experience was wonderful. The staff was friendly,kind and Dr. Goldman was top notch. I would recommend anyone to this office.
by Dennis H. xxx.xxx.198.117
April 07, 2015
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
How would you compare this provider to others in his/her field that you have visited?
The best
Did this provider show attention to detail?
Absolutely
Did this provider spend time asking questions and listening to you?
Definitely
by Anonymous xxx.xxx.64.10
October 12, 2014
Dr. Goldman's skill = A, Dr. Goldman/some office staff's demeanor = D.

Let me begin the review by stating that Dr. Goldman's skills as an oral surgeon were top notch.

My young daughter (almost 11) needed a frenulectomy and to have two baby teeth pulled.

In between making the appointment and the actual day of the appointment, the teeth fell out on their own. I called several days ahead and let the office staff know that the double-extraction was unnecessary.

When we arrived, it appeared that the staff did not make note of this fact in her chart, and we had to remind several staff members (including Dr. Goldman) that she did not need the teeth pulled.

While typical in today's society, I still find the 30-40 minute wait for dentists/doctors frustrating, but tolerable as long as the care is excellent.

The first staff member that saw my daughter was very kind, and once he realized that my daughter was quite scared, he attempted to calm her.

A few minutes later, Dr. Goldman came in along with a third staff member, and asked that I leave the room. I suggested that my daughter would be more at ease with me in the room, which was met with a somewhat stern "YOU CAN'T TALK!" which I agreed to.

My daughter was still very scared, and was crying quite profusely at the prospect of a needle full of anesthetic and the laser to follow.

Admittedly, she is not the "model" patient and was a challenge, but she was not thrashing about or screaming, just crying and saying "no, no, no."

The first time, Dr. Goldman spoke with her, he was calm, and mentioned that he had a quiet voice, and asked her to quiet down.

She was still scared, and was still crying, when in our opinion, Dr. Goldman's bedside manner went out the window - he raised his voice, telling her she couldn't say "no" and frankly, scared her more.

The other two staff members did a great job of trying to keep her calm (I whispered some things to the female staff member to ask her about - favorite singer, etc) and that seemed to take the situation down a few notches.

I really wish that Dr. Goldman had been better able to control his obvious frustration with the situation (again, my daughter is not the calmest, most model patient, but I can't imagine she was the worst either!) and remain calm, as his demeanor did little to calm her down, and in fact seemed to make her more nervous.

Following the quick procedure, we were of to the billing window, where we were asked to pay an unexpectedly high amount.

I handed my credit card over, and mentioned that it might be good customer service to let patients know in advance if there will/could be charges above and beyond the expected co-pay or deductible.

The staff member's clipped response was "we tell patients if they ask..."

Maybe we caught Dr. Goldman and some staff on a bad day, and while his surgical skills were solid, I can't say that I'd recommend Dr. Goldman to patients who are apprehensive about seeing a dentist/doctor/surgeon.
by Ben Gross xxx.xxx.145.171
February 03, 2014
Would you recommend this oral surgeon to others?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider have reasonable prices?
Absolutely!
by debbie xxx.xxx.198.75
November 24, 2013
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous xxx.xxx.19.131
October 07, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.138.45
August 15, 2013
Would you refer this provider to a family or friend?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it easy to make an appointment with this provider?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.112.165
July 29, 2013
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