I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I will definitely recommend them to people I know. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I was confident that they were using the latest treatment methods.