Michael E Nelson, MD

Michael E Nelson, MD
8901 W 74TH ST STE 780 OVERLAND PARK, KS 66204
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
My MD recommended that I get a sleep study. I chose Shawnee Mission because generally, I have found it to be a good hospital. NOT SO for the Sleep Center. My regular MD is not a sleep specialist, so he wanted a sleep study done by a specialist. After the study, I contacted my MD to schedule an appointment. He said I should see the doctor that interpreted the study. I called the office of Michael Nelson, where the interpretation was done, to schedule an appointment. They called back -- a week later.

An obnoxious scheduler called back and asked why I was trying to schedule an appointment. After I explained that my MD said that I should schedule an appointment with the specialist who interpreted the study. She then asked "Did he refer you to us?" I again stated that My MD said I should see the MD who interpreted the study results and that my understanding was that Dr. Nelson interpreted the study. She then said, 'He did but that's all he does. Did your doctor refer you to us?"

A bit frustrated by this time, I said, "I don't know how else to say it."

She then said, "I'm going to have to refer you back to your doctor."

Don't go to Shawnee Mission unless you want a run around and an abdication of responsibility. Or, unless your MD is a sleep specialist--but then why do you need Dr. Nelson at all?
by Mike Lance xxx.xxx.198.2
April 28, 2014
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's staff friendly?
Friendly Enough
Are you going to visit this provider again?
If I need to, I'll return
Did this provider prominently display their diplomas or business license?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
November 30, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this pulmonologist offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you spend a lot of time in the waiting room at this pulmonologist's office?
Absolutely not! I was seen right away!
by Anonymous
October 06, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this pulmonologist remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
August 30, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it easy to make an appointment with this pulmonologist?
Yes! It was effortless!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider have reasonable prices?
Yes
by Anonymous
May 10, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. One thing I really appreciated about their office, was how neat and clean it was. I could tell they wanted to create a comfortable environment for their patients. They didn't leave me unattended for that long during my appointment, but it was still a little frustrating. I wish they had been more attentive. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I liked that they explained my treatment's risks and benefits thoroughly. I felt much more informed.
by Dave
April 28, 2011
Did this pulmonologist use current and safe equipment?
Yes, the equipment is very advanced!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider rush your appointment?
No
by Anonymous
April 22, 2011
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