Frank J Hsu, MD

Frank J Hsu, MD
9655 MONTE VISTA AVE STE 402 MONTCLAIR, CA 91763
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Many times I forget the questions I was going to ask, or an urgent situation arises. Dr. Hsu, his colleagues and his staff have always reacted swiftly and appropriately in every case. Sometimes I feel a nusiance, but his staff is always polite and returns my call when they have an answer, courteously.
I know I'm not their only client but many times they treat as if I am. I'm grateful for that.
by Beccabenn xxx.xxx.194.10
June 12, 2012
Did this pulmonologist listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
November 28, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was the waiting area spacious?
Yes, extremely spacious
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this pulmonologist's office easy to locate?
Fairly Easy
Did this pulmonologist use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
August 24, 2011
Does this pulmonologist remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider have helpful information available online?
No, just a basic listings page
Did this pulmonologist listen to your input and concerns?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
May 09, 2011
Was this pulmonologist's office easy to locate?
Fairly Easy
Was this pulmonologist's office clean?
It was satisfactory
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider listen to your input and concerns?
Yes
by Anonymous
April 29, 2011
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