Hanson T Lee, MD

Hanson T Lee, MD
301 W HUNTINGTON DR # 212 ARCADIA, CA 91007
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Was the wait time for your appointment reasonable once you got to the office?
Yes
Was this gastroenterologist friendly?
Extremely Friendly
Does this gastroenterologist use current and safe equipment?
Yes
Does this provider take that extra step to make you feel special?
Absolutely
Would you recommend this gastroenterologist to others?
Yes
by Richard Franks xxx.xxx.167.179
March 26, 2014
Did you feel that your visit with the provider was time well spent?
Somewhat
Was this gastroenterologist friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was it easy to make an appointment with this provider?
Somewhat
Was this gastroenterologist's staff friendly?
Not Really
by Anonymous xxx.xxx.219.30
March 04, 2014
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.42.204
September 05, 2013
Was this gastroenterologist's staff friendly?
Friendly Enough
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Was this provider late to your appointments?
No, they were on time
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous xxx.xxx.42.33
September 03, 2013
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous xxx.xxx.249.140
October 19, 2012
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
by Anonymous
October 06, 2011
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
August 06, 2011
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
May 27, 2011
Was this provider's staff friendly?
No, they were rude
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous
April 16, 2011
Dr. Lee is a qualified Gastroenterology Specialist, but his office practices are very poor. I had 2 office visits, both of which had wait times over an hour. They also require fees to be paid in cash or check but the worst part is they tell you these fees very late during your wait. They could easily send you these fees ahead of time or bill you afterward, but unfortunately they have no such process. If you have to visit his office, ask for the fees ahead of time, and bring plenty of cash or a checkbook. Overall, my experience with his office was very bad.
by dcp2010
July 14, 2010
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