Charles J Ruotolo, MD

Charles J Ruotolo, MD
5500 MERRICK RD MASSAPEQUA, NY 11758
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Would you recommend this orthopedic surgeon to others?
I Already Have
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous xxx.xxx.93.237
October 21, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider's office too cold?
No, it was fine
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.165.153
August 12, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Michael Munroe xxx.xxx.57.38
March 20, 2013
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous xxx.xxx.223.2
March 18, 2013
Did you feel safe in this provider's care?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.5.19
January 09, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider have reasonable prices?
Absolutely!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous xxx.xxx.209.90
January 07, 2013
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider have helpful information available online?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.127.221
October 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.208.55
April 07, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.175.136
March 30, 2012
They made the extra effort to make sure every question and concern I had was addressed. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I don't know of anywhere else that would've taken better care of me. I had a great experience. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.
by nicosia
March 01, 2012
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