I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.