Maurice Jove, MD

Maurice Jove, MD
2400 WISTERIA DR STE A SNELLVILLE, GA 30078
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this doctor use current and safe equipment?
Yes
Was this provider helpful about using your insurance coverage?
Absolutely yes
by Anonymous xxx.xxx.149.33
June 30, 2014
Their state-of-the-art facility offers some of the latest equipment in orthopedic surgery I have ever seen. It was such a relief to know they had such an outstanding and impressive facility. I've already told my friends and family about the fantastic experience I had there. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. The front office staff was wonderful about helping me maximize how they'd use my insurance. I couldn't have been more informed or satisfied. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. This staff goes above and beyond to keep the patient informed and knowledgable of all services provided and others that are available. Again, I have made the recomendation of this agency to all my golfing friends who are straddling the fence on joint replacement.
by Carlos W. Morgan xxx.xxx.7.130
March 27, 2014
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by patient xxx.xxx.16.8
December 11, 2013
Did you experience unnecessary pain during your visit?
No
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.209.171
December 02, 2013
Are you going to visit this provider again?
Without a doubt!
Does this orthopedic surgeon use current and safe equipment?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider friendly?
Yes
by Anonymous xxx.xxx.192.10
August 15, 2013
by Anonymous xxx.xxx.144.63
July 09, 2013
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did they follow up with you after your appointment?
Yes.
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous xxx.xxx.97.203
February 20, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.72.68
November 20, 2012
Did this provider have reasonable prices?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
December 30, 2011
Their office was nice and quiet. I was worried it would be overly loud but it was fine. They made the extra effort to make sure every question and concern I had was addressed. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They have really great customer service here. They always put their customers first, regardless of the situation. They gave me sufficient information to make a decision about my treatment plan.
by happypatient
September 08, 2011
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