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Robert S Schaefer, MD

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Robert S Schaefer, MD
(9 Reviews)
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3810 W CENTRE AVE PORTAGE, MI 49024
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.67.65
October 20, 2013
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They are nice but WAY overbooked and the staff is clearly overworked. They should really allow for more time in between appointments if they want to keep any business. Their state-of-the-art facility offers some of the latest equipment in orthopedic surgery I have ever seen. It was such a relief to know they had such an outstanding and impressive facility. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Mark Ostruszka
November 15, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. I got an appointment quickly. I've never had to wait too long.
by Catherine Bieberich
November 11, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
August 12, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by D. LoPresto
June 20, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
June 13, 2011
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
March 23, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
March 22, 2011
Dr. Shafer replaced my hip using a Birmingham Hip resurfacing procedure. I am 43 years old. Hip pain is gone, and 3 months later I am almost done with the cane. He is an excellent surgeon, very nice, very professional. His facility in Watervliet, Michigan, participates with Medicaid as well.
by theller
September 02, 2009
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Map and Directions
3810 W CENTRE AVE, PORTAGE, MI 49024