They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and welcoming . They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find. If I can tell Dr. Annette what difficulty in hearing I am having she can always adjust my devices just right. Highly recommend Advanced Hearing!