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Frank M Butts, Ph.D.

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Richmond, VA

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Frank M Butts, Ph.D.
Hearing Clinics of Virginia
(13 Reviews)
> Get Phone Number & Directions
9220 Forest Hill Ave RICHMOND, VA 23235
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did you feel safe in this provider's care?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider have an entertaining selection of waiting room magazines?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Mitzi Humphrey xxx.xxx.105.200
January 07, 2014
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was the waiting area spacious?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.211.117
December 04, 2013
Did this provider prominently display their diplomas or business license?
Yes
Did this audiologist fully explain your hearing condition?
Yes, I left fully informed
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.105.200
November 21, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this audiologist spend time to find the right hearing aid to fit your needs and lifestyle?
No, I wish I had known about the different styles available
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Would you recommend this audiologist to others?
No
by Anonymous xxx.xxx.229.2
October 10, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider have helpful information available online?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous xxx.xxx.112.218
April 10, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.62.179
January 30, 2013
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.211.204
September 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.234.120
August 16, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
February 18, 2012
Did this audiologist answer all of your questions?
Some were answered
Did this provider answer all of your questions?
Some were answered
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous
January 13, 2012
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Map and Directions
9220 Forest Hill Ave, RICHMOND, VA 23235