James H Courniotes II, DPM

James H Courniotes II, DPM
1786 WILBRAHAM RD SPRINGFIELD, MA 01119
Add a Review

Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
If I could give a negative stars I would. The office staff was rude, and very unprofessional. They don't return calls and don't call when they say they will. I waited months for them to schedule a surgery. It still has not been done. The explaination is that "they don't have set times at the hospital" and have to call every week. No one at the office seems to care about the patient and the doctor spent almost no time talking to me about what was going to happen.
by Mary Ann xxx.xxx.223.76
December 16, 2016
Was the waiting area spacious?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this podiatrist use current and safe equipment?
Fairly current
by Anonymous xxx.xxx.144.18
October 21, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Was this provider's office too cold?
No, it was fine
Was the waiting area spacious?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.246.143
September 19, 2013
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider treat their staff well?
Yes, they treat their staff with respect
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous xxx.xxx.29.206
June 28, 2013
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by Anonymous xxx.xxx.250.250
April 19, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider offer flexible appointment times?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Elizabeth xxx.xxx.8.34
January 13, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.26.98
November 14, 2012
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by maggie adams xxx.xxx.228.48
October 30, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.241.69
August 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.152.10
July 09, 2012
Add a Review