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John F Burton, MD

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John F Burton, MD
(5 Reviews)
> Get Phone Number & Directions
510 NORTH ST PITTSFIELD, MA 01201
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Was this provider's staff friendly?
Not Really
Did this provider have reasonable prices?
They were decent, but not very affordable
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was this ENT Otolaryngologist friendly?
Friendly Enough
by Anonymous xxx.xxx.44.209
April 20, 2013
Did they follow up with you after your appointment?
Yes.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous xxx.xxx.51.22
December 12, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions. It turned out that I had a low grade lymphoma (with the clear biomarkers & symptoms of NHL) that took 6 months for surgery... they assumed it was allergies, asthma at first. Fair enough. But after the surgery, when the signs were clear, they refused to make an appt for follow up questions and inquiries into possible chemo and told me that the doc was retiring...which he obviously isn't, 4 years after he gave me the surgery. Sad to see him still here now. The only thing they told my pdoc is that 'it might grow back'.
by Cathie xxx.xxx.67.57
May 28, 2012
Did you feel safe in this provider's care?
Yes
Were you able to relax during your appointment?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
November 08, 2011
The doctor and staff made every effort to make me feel welcome. They are friendly and nice. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I will definitely refer my friends and family here. They were great and I think more people should know about them.
by ace
August 31, 2011
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Map and Directions
510 NORTH ST, PITTSFIELD, MA 01201