Steven R Brusie, MD

Steven R Brusie, MD
190 GROTON RD STE 240 AYER, MA 01432
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Dr. Brusie is a well trained, highly experienced, honest, cautious, and extremely capable surgeon and ophthalmologist. His standards are extremely high, and his professional manner with his patients is excellent. People are lucky to have him available.
by WM xxx.xxx.252.141
July 22, 2014
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.201.180
November 25, 2012
They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. Their office was nice and quiet. I was worried it would be overly loud but it was fine. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Anonymous
March 12, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
February 24, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider give unbiased advice?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous
February 23, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
January 10, 2012
Did this provider prominently display their diplomas or business license?
Yes
Did this provider listen to your input and concerns?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 10, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office too cold?
No, it was fine
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
March 10, 2011
I was referred to this office to check the possibility of glaucoma. I was scared and worried. The people in this office were wonderful! They are compassionate and helped me check insurance coverage when I needed further tests. I am a patient there now and don't plan on leaving. It is a comfortable atmosphere with caring people.
by Anonymous
March 08, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
March 08, 2011
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