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Wayne D Marchand, DPM

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Wayne Marchand, DPM

Auburn, MA

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AUBURN, MA

Patricia M Sullivan, DPM

AUBURN, MA

Auburn Podiatry Llp

Auburn, MA
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Wayne D Marchand, DPM
(13 Reviews)
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48 AUBURN ST AUBURN, MA 01501
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Dr. Marchand and his staff were very helpful and nice. I was a little disappointed that it took several weeks (instead of the 3 I was told) for my orthopedic shoe inserts to come in. But I'm not sure that has anything to do with the doctor himself. I would recommend him, very personable and as I said before, he has a helpful and nice staff.
by LaDonna Sanetti xxx.xxx.7.106
July 05, 2017
Dr. Marchand had a friendly demeanor. This is why he got one star.

I came to Auburn Podiatry with pain in my right foot. As I explained the excruciating pain that has been off and on due to Plantar Fasciitis for nearly a year... he began cutting my recently cut toenails as he listened.

HE CUT THREE OF MY TOES!! I left the office with a prescription for Prednisone. Prednisone is a hormonal psychosis drug that left me frazzled and still in pain.

Why, I ask myself, I returned after my first experience I don't know.. but the Plantar Fascia pain was worse than the three toes he cut and the office is convenient. I asked upon seeing him that he NOT CUT my nails. I explained the problem there and he said he'd try a cortisone shot next. I had read about cortisone shots breaking down the heal pad of the foot and causing more damage than good in most cases. I refused this option.

I had read about a drug by the name of Verapamil used topically as a channel blocker to break down the fibroma (painful lump on plantar of foot) Dr. Marchand agreed to prescribe.

When I got to the pharmacy, the pharmacist explained that Dr. Marchand had CANCELLED the prescription due to cost!! He didn't understand the amount of pain this causes or he would have discussed this with me and understood I would have PAID ANYTHING for relief!!

I went home and read more about Verapamil and found that Amlodipine is interchangeable! I take Amlodipine for high blood pressure (which he also didn't help with frustration rising...LOL) So, I took a few Amlodipine and crushed them and mixed with the Penetrex cream I was using with massage on the plantar morning and night. For a few weeks I've been using this solution and LOW AND BEHOLD after a YEAR of pain.. I can garden!!! I can stand for an hour and if I shop I'm not in excruciating pain that night.

No thanks to Dr. Marchand... I would not recommend this doctor due to his cutting THREE of my toes!! He blamed the shape of my toenails. Honey, I told him...I've had Asian women in nail salons cutting my toenails during pedicures for YEARS and NOT ONCE have they cut ONE of my toes! While he managed to cut THREE and blame it on ME!
by Colleen xxx.xxx.56.57
July 01, 2017
I think that Dr.Marchand is great. He cuts my nails and smooths them with his grinder and then apply foot oil all over my feet.I am 65 and diabetic. Dr.Wayne is the best in Worcester County.
by William Scanlon xxx.xxx.53.151
October 09, 2015
Were the restrooms clean at this provider's office?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
Yes
How would you compare this provider to others in his/her field that you have visited?
Wonderful
Was the temperature in the office acceptable to you?
Ok
by Doris a. Bemis xxx.xxx.227.217
September 12, 2014
Was this provider's office clean?
Totally yes
by Anonymous xxx.xxx.41.93
April 11, 2014
Did a staff member acknowledge or greet you when you entered?
Definitely
by Anonymous xxx.xxx.183.66
April 10, 2014
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous xxx.xxx.190.188
December 18, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider have reasonable prices?
Yes
Does this provider offer flexible appointment times?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.179.197
November 04, 2013
Go somewhere else! I saw Dr Marchand in the Webster office, I felt he could of cared less about my problem. Just gave me VERY painful injections without giving me a diagnosis! My injection site is very bruised! I found him to be unsympathetic. I will not return here for a follow up
by Patricia xxx.xxx.237.6
December 21, 2012
I had a simple problem to be fixed and I had gone to another provider who couldn't help me. Dr Marchand took care of me quickly and easy. My problem was resolved painlessly.
by Anonymous xxx.xxx.184.132
August 15, 2012
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48 AUBURN ST, AUBURN, MA 01501