Directory > Providers > Eye Care > Optometrist > MA > Ipswich > Lisa A Traveis, OD > Reviews

Lisa A Traveis, OD

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Lisa A Traveis, OD
(47 Reviews)
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21 Market Street Suite 100 IPSWICH, MA 01938
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Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office easy to locate?
Fairly Easy
Did this provider answer all of your questions?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
March 06, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
February 27, 2012
Was this provider late to your appointments?
No, they were on time
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you going to visit this provider again?
Without a doubt!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
February 21, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider friendly?
Very! The most welcoming office I've visited!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
February 01, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider use excessive foul language?
No
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
January 24, 2012
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Was this provider's office too cold?
No, it was fine
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
January 23, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
January 12, 2012
Does this provider promptly return your phone calls?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
January 12, 2012
Was this provider's office clean?
It was satisfactory
Would you recommend this optometrist to others?
If I Had To
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
January 09, 2012
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous
December 28, 2011
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Map and Directions
21 Market Street Suite 100, IPSWICH, MA 01938