Directory > Providers > Eye Care > Optometrist > MA > Newburyport > Daniel R Appleton Jr, OD > Reviews

Daniel R Appleton Jr, OD

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Daniel R Appleton Jr, OD
(6 Reviews)
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78 GREEN ST NEWBURYPORT, MA 01950
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Staff
5 star average for Staff
Value
5 star average for Value
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider answer all of your questions?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by John Weiss xxx.xxx.117.250
February 08, 2014
It was very difficult to get in to see them quickly enough when my subscription ran out. They never sent me reminders as they claimed they would implement for at least 3 years now. I always get that it's a federal law to renew my prescription without coming in and yet they can't get me in the timeframe they require.

They used to have someone who was great at navigating insurance and now they act like I have two heads when I dare to expect the same service.

I once called them back on the number they called me from and the lady yelled at me "where did you get this number?". Apparently, it was a second secret line. WTF?

They have been EXTREMELY rude in the past but they had made attempts to be better about that. But they're still cranky. I've tried many times (albeit not recently) to have reasonable discussions with Dr. Appleton and he's out to lunch, just doesn't want to hear it.

I've now switched my entire family to another doctor in town. He's smaller, friendly and appreciates my business. He and his staff have never been rude to me and have never failed to renew my prescription nor that of my children.

And when I very recently went to switch doctors, Appleton's office refused to give me my records.
by ozarks xxx.xxx.29.207
December 06, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
March 01, 2012
One of the first things I noticed about this business was that they were not handicap-accessible and offered no means for handicapped individuals to enter the building. There were barriers everywhere making it practically impossible to get in the front door. The magazines in their waiting room were so boring. It made my time in the waiting room drag. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Anonymous
September 09, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
May 18, 2011
Was this provider's office easy to locate?
Fairly Easy
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider have helpful information available online?
Yes
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
by Anonymous
May 09, 2011
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Map and Directions
78 GREEN ST, NEWBURYPORT, MA 01950