William P Freitas, OD

William P Freitas, OD
2345 MENDON RD WOONSOCKET, RI 02895
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was this provider's staff friendly?
Yes, they went above and beyond
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Linda xxx.xxx.161.59
October 10, 2013
Dr. Freitas and his staff have been terrific with the care of my family! The doctor has been personally available for an emergency for my husband and again when my eight year old daughter had an eye infection. His personal care and concern allows us to feel valued and taken care of. The doctor, optical staff, assistants, and office staff are exceptional! They truly care about you as a person. I highly recommend this office for your eye care.

They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Jill and Family xxx.xxx.231.20
May 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.161.59
April 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.120.199
April 12, 2012
Dr. Freitas is great! His staff on the other hand are liars and thieves. None of them can be trusted. I had mailed a package to this location and some how it completely vanished. When calling and questioning the staff, I was treated rudely by Tara who refused to even look for the package that she had accepted through UPS just a few days earlier. I have tried to reach Dr. Freitas to no avail. The staff is not giving him my messages and erasing the ones I have left for him on the voice mail. At this point the police have been called and are conducting an investigation. The sad fact to all of this is it makes a fine upstanding Dr. and his practice look like crap when his staff is of this sort.
by Anonymous
March 08, 2012
Was this provider late to your appointments?
No, they were on time
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
November 22, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider have reasonable prices?
Absolutely!
by Anonymous
July 29, 2011
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