Stephen J Keenan, DC

Stephen J Keenan, DC
1255 Oaklawn Avenue 2D CRANSTON, RI 02920
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
excellent
by Bruce Wood xxx.xxx.46.2
March 01, 2018
There's no question I would recommend this provider to anyone! The whole staff is such a friendly group of people. Everyone makes you feel welcome as soon as you walk in the door. The office staff helped me get in an appointment as soon as I needed to. I'm very grateful. The wait time is acceptable to me. The front office is very good about booking enough time for each appointment since this provider is not known to rush. They spend a lot of time with me and I know they may need to spend extra time with some other clients as well. As soon as I walked through the door, I was immediately greeted by the friendly staff. They cared to make me feel special and appreciated. I will always recommend patients to him. I enjoyed working for him as a chiropractor a few years ago and know that he is very good at patient care.

Sincerely,



Dr. Ronald Clary
by Dr. Ronald Clary xxx.xxx.135.108
May 12, 2014
Was this chiropractor's staff friendly?
Yes, they went above and beyond
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.35.136
May 14, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was the waiting area spacious?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this chiropractor explain your treatment method before performing your adjustment?
Yes
by Anonymous xxx.xxx.38.172
May 10, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this chiropractor pressure you to return for unnecessary follow-ups?
No
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.196.92
April 25, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.64.10
March 26, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was the waiting area spacious?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does the chiropractor customize their treatment to meet the needs of your specific condition?
Definitely! They customized their treatment for my condition, and it was very effective
by Anonymous xxx.xxx.137.43
January 11, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Are you going to visit this provider again?
Without a doubt!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Diana xxx.xxx.50.22
November 08, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.236.210
August 16, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
by Anonymous xxx.xxx.62.147
May 14, 2012
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