Susan L Haskell, OD

Susan L Haskell, OD
19 WEBB PL DOVER, NH 03820
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this optometrist provide you with an accurate prescription?
Yes
Was this provider friendly?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by fred mcmath xxx.xxx.248.23
August 05, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
by Anonymous xxx.xxx.89.153
May 02, 2013
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Did you feel safe in this provider's care?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.236.116
March 18, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Would you recommend this optometrist to others?
I Already Have
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
by Tracey xxx.xxx.7.4
February 16, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.194.1
August 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.19.94
May 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.222.52
April 09, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
February 15, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
January 10, 2012
Did you feel safe in this provider's care?
Absolutely Not!
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
January 09, 2012
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