Directory > Providers > Eye Care > Optometrist > NH > Exeter > Karl R Erdmann, OD > Reviews

Karl R Erdmann, OD

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Karl R Erdmann, OD
(41 Reviews)
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191 HIGH ST EXETER, NH 03833
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Consumer Feedback

(41 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I was very impressed with the level of knowledge that they had about different types of contacts. They were so helpful that they even recommended a brand that they thought would be appropriate for my lifestyle. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They had a couple of interesting magazines, but their selection wasn't very impressive. They have really great customer service here. They always put their customers first, regardless of the situation. I got an appointment quickly. I've never had to wait too long.
by Anonymous
August 06, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to relax during your appointment?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
August 05, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They always make an extra effort to be polite and courteous. It didn't matter how many times I called with a question or concern, they were always happy to help me. .
by Anonymous
July 07, 2011
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Did this provider prominently display their diplomas or business license?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
June 14, 2011
They are always so friendly and welcoming to me during my appointments. They strive to make every patient feel valued and important. They gave me sufficient information to make a decision about my treatment plan. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Anonymous
June 06, 2011
Was the waiting area spacious?
No, but I can always find a seat
Did you feel safe in this provider's care?
Yes
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider listen to your input and concerns?
Yes
by Anonymous
June 03, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
May 23, 2011
They always made sure that I wasn't in any pain. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Anonymous
May 04, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
April 12, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the waiting room chairs comfortable at this provider's office?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider late to your appointments?
No, they were on time
by Anonymous
April 11, 2011
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Map and Directions
191 HIGH ST, EXETER, NH 03833