Loretta A Hothersall, NP

Loretta A Hothersall, NP
Metabolic Leader 71 US Route One SCARBOROUGH, ME 04074
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does this nurse practitioner use current and safe equipment?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous xxx.xxx.166.137
August 21, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider give unbiased advice?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Cathy xxx.xxx.140.159
July 09, 2013
Was this nurse practitioner friendly?
Very! The most welcoming office I've visited!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.41.66
June 02, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.31.223
September 24, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this nurse practitioner answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
February 23, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
December 20, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Kerry
November 09, 2011
Would you recommend this nurse practitioner to others?
I Already Have
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
November 07, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 24, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
August 10, 2011
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