Troy A Norton, OD

Troy A Norton, OD
Norton Eyecare 112 NARROW GAUGE SQ. FARMINGTON, ME 04938
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Karen xxx.xxx.117.183
March 07, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider friendly?
Very! The most welcoming office I've visited!
Would you recommend this optometrist to others?
I Already Have
by Lisa xxx.xxx.90.231
November 29, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.153.2
April 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.88.181
March 18, 2012
Were the waiting room chairs comfortable at this provider's office?
They were average
Was it easy to make an appointment with this provider?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
February 16, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was the waiting area spacious?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
February 15, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider listen to your input and concerns?
Yes
by Anonymous
February 14, 2012
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider use excessive foul language?
No
by Anonymous
February 13, 2012
The office was very easy to locate. I didn't have any trouble finding it at all. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They made the extra effort to make sure every question and concern I had was addressed.
by Anonymous
February 01, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
January 04, 2012
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