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John C Grady-Benson, MD

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John C Grady-Benson, MD
Orthopedic Associates
(15 Reviews)
> Get Phone Number & Directions
85 Seymour St Ste 607 Hartford, CT 06106
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
This is dr John Grady-Benson responding to 3/11/2014 review:

Dear Sir or Madam,

We're sorry you feel this way. As you can see in our other reviews, many patients report the opposite. Unfortunately, we don't know who you are, so we can't address your concerns directly; however, we can tell you that we have the utmost respect for our patients and their time. Unfortunately, there are times when emergencies or other patients set our schedule back. And although we try our best to get back on track, we cannot replace quality care for rushed service.

With that being said, we apologize if you weren't treated in the manner saw fit, and encourage you to contact our office to discuss in length your experience. We're always looking for ways to improve our practice, so we hope to hear from you soon.
by John Grady-Benson xxx.xxx.42.107
July 01, 2014
Was the provider's staff welcoming to you?
Rarely
Does this orthopedic surgeon use current and safe equipment?
Fairly current
Would you recommend this orthopedic surgeon to others?
Absolutely Not
Did you feel that your waiting time was acceptable?
Not really
Was this provider friendly?
I didn't feel very welcome
by cripple xxx.xxx.78.85
March 12, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.181.120
July 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by helen lawrence xxx.xxx.69.7
May 31, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.163.28
May 15, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was the waiting area spacious?
Yes
by Anonymous
February 27, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
November 17, 2011
Was the waiting area spacious?
Yes, extremely spacious
Did this provider prominently display their diplomas or business license?
Yes
Did this provider answer all of your questions?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
November 01, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider offer flexible appointment times?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
October 13, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
October 11, 2011
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Map and Directions
85 Seymour St Ste 607, Hartford, CT 06106