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Steven Rafalowsky, OD

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Steven Rafalowsky, OD
Dr. Steven Rafalowsky
(19 Reviews)
> Get Phone Number & Directions
6 SANER RD MARLBOROUGH, CT 06447
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you recommend this optometrist to others?
I Already Have
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.47.163
October 30, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.147.65
September 26, 2013
Would you recommend this optometrist to others?
Yes
by Anonymous xxx.xxx.17.144
September 08, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider offer flexible appointment times?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.14.200
May 10, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.215.88
April 12, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.30.107
December 15, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
March 09, 2012
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
February 07, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was the waiting area spacious?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
November 17, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous
October 14, 2011
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Map and Directions
6 SANER RD, MARLBOROUGH, CT 06447