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Howard R Cohen, OD

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Howard R Cohen, OD
(28 Reviews)
> Get Phone Number & Directions
190 CORAM AVE SHELTON, CT 06484
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Was this provider late to your appointments?
No, they were on time
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
September 10, 2011
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Every time I've called and left a message, I've never heard back. It's extremely annoying. Getting a convenient appointment time with them is almost impossible. They have really weird availability and I always have a hard time making an appointment. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by Anonymous
August 01, 2011
I will definitely recommend them to people I know. They never left me for an extended period of time and I never felt ignored. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. Their staff is very friendly and professional.
by Anonymous
June 28, 2011
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Was this provider friendly?
Absolutely Not!
Does this provider have helpful information available online?
No, just a basic listings page
Were the restrooms well-stocked at this provider's office?
No, they were out of everything!
by Anonymous
June 09, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider always put the customer first?
Yes, they always put customers first
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
June 01, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you leave the office feeling satisfied with your visit?
Completely!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider give unbiased advice?
Yes
by Anonymous
April 21, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Anonymous
April 06, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
March 30, 2011
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Map and Directions
190 CORAM AVE, SHELTON, CT 06484