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Howard R Cohen, OD

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Howard R Cohen, OD
(28 Reviews)
> Get Phone Number & Directions
190 CORAM AVE SHELTON, CT 06484
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Would you recommend this provider to others?
Yes
Was this provider friendly?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Would you recommend this optometrist to others?
Yes
by Frankie D xxx.xxx.47.202
June 07, 2014
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
Did this provider answer all of your questions?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
by Anonymous xxx.xxx.219.209
May 03, 2014
Dr. Cohen was extremely rude. I was unable to see out of my glasses and Dr. Cohen was not helpful at all. I was crying in his office telling him that I could not see out of my glasses. He ignored my complaints and was very blunt in telling me there was nothing he could do. I am surprised he is still in practice. Absolutely no bedside manner. I left the office extremely upset and without the glasses I needed.
by anonymous xxx.xxx.46.233
April 26, 2014
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They have really great customer service here. They always put their customers first, regardless of the situation. I feel like they always have a special going on every time I visit. Even if I don't bring in a coupon the staff will inform me of the promotions they have going on so that I can save money.
by CG xxx.xxx.52.99
December 12, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.114.48
September 12, 2013
Did this provider listen to your input and concerns?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider have an entertaining selection of waiting room magazines?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.24.250
June 11, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.25.190
January 03, 2013
Are you going to visit this provider again?
Without a doubt!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.177.158
November 30, 2012
Was this provider friendly?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.32.42
November 27, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider friendly?
Yes
by Anonymous xxx.xxx.33.132
November 08, 2012
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Map and Directions
190 CORAM AVE, SHELTON, CT 06484