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James G Krantz, DPM

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James G Krantz, DPM
(13 Reviews)
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2880 OLD DIXWELL AVE HAMDEN, CT 06518
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Was the provider's staff helpful and knowledgeable?
Yes
Does this provider treat their staff well?
Extremely well
Does this provider maintain a professional appearance?
Absolutely
by Anonymous xxx.xxx.62.215
June 30, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.199.46
December 11, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.178.157
September 25, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.32.4
February 25, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the waiting room chairs comfortable at this podiatrist's office?
They were average
by Anonymous xxx.xxx.233.41
January 21, 2013
I was very pleased with the service that I received at Dr. Krantz's office.
Patty, was exceptionally polite and courteous and I felt very comfortable meeting with Dr. Kranz. I was taken promptly and would recommend Dr. Kranz to my friends and family.
by Denise xxx.xxx.155.155
October 10, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.7.150
April 22, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Would you recommend this podiatrist to others?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this provider's office too cold?
No, it was fine
by Anonymous
December 13, 2011
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
October 20, 2011
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
July 26, 2011
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Map and Directions
2880 OLD DIXWELL AVE, HAMDEN, CT 06518