They had the most friendly attitude, and went out of their way to make me feel at home. I really appreciated the warm welcome. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.