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Jeffrey Bienstock, MD

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Fair Lawn, NJ

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Jeffrey Bienstock, MD
Pediatricare Associates
(8 Reviews)
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20-20 FAIR LAWN AVE FAIR LAWN, NJ 07410
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider give unbiased advice?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by rachel xxx.xxx.252.84
August 05, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous xxx.xxx.197.118
June 17, 2013
I had my 2 kids at this office for 3 months and I had to change them because the staff was very rude (mostly the front desk and that horrible manager) Everyone just seemed overworked and like they didn't want to work, whenever I asked a question they front desk girls would ignore me or give me short answers without any eye contact. The doctors seemed rushed too, they were nicer on the phone than on the actual visits. As far as the appointments, it was beyond ridiculous, if i had to change an appointment (wellness or follow up) it would take 3 weeks for my kids to be seen again. I think if your office it's too booked then don't accept anymore patients, and at least offer quality service to the ones you do have. It's like everyone is spreading themselves too thin. A bad staff can definitely harm your practice
by dissapointed mom xxx.xxx.190.193
December 18, 2012
Was the waiting area spacious?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.75.129
September 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Maria B. xxx.xxx.111.182
August 01, 2012
The staff is the worse. They all look like they are extremely unhappy with their jobs. They always have a face on. They cannot say hello, good morning, your welcome... If you call to talk to the nurse because child is sick, you would receive the worse treatment. I called once because my child had a temperature and the nurse asked me his age 5 times. Obviously, she did not listen to me the first four times that I told her his age. So rude!
I called in another occasion and I couldn't hear the nursebecause my baby was screaming on the background. She yelled at me. Unacceptable.
As a mother, I believe that my baby and me deserve a better treatment. I will change his doctor as soon as I can. Even animals deserve more respect.
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else.
by Angry mother xxx.xxx.210.130
May 11, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.83.241
May 03, 2012
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Kristina A
April 08, 2011
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Map and Directions
20-20 FAIR LAWN AVE, FAIR LAWN, NJ 07410