Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider have a good professional reputation within your community?
Not really, it could be better
Does this provider adhere to the customer is always right policy?
Sometimes, but not always