Cassandra Hicks-Autry, MD

Cassandra Hicks-Autry, MD
901 W MAIN ST STE 103 FREEHOLD, NJ 07728
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Consumer Feedback

(53 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider remember you by name?
Sometimes, but not always
Did this OBGYN pressure you to use certain birth controls or medications?
Yes, I felt pressured
by Anonymous
July 28, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Are you going to visit this provider again?
Without a doubt!
by Anonymous
July 13, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat their staff well?
Yes, they treat their staff with respect
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
July 12, 2011
Was this provider's office too cold?
No, it was fine
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this OBGYN use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
June 17, 2011
Did this provider use excessive foul language?
No
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
May 16, 2011
Their prices were very fair. The level of care you get for the price is outstanding. It is obvious that their office is cleaned regularly. It was fantastic. Everyone in my community knows that they are the absolute best in the field. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by srellra
April 19, 2011
I had a few horrible experiences here. The first time I was in, I was trying to get her help before going to a fertility doctor. She ran a bunch of tests, and found a high level of one hormone. She told me OVER THE PHONE that I needed an MRI to rule out a tumor. I waited for almost 2 weeks to get that news. After the MRI, I waited about another 2 weeks.
Second time in, I was going through a very, very horrible time in my life--had just discovered my husband had been cheating on me. I went in for STD tests because of what had happened. The nurses were nice about it, and discrete. When I fell apart talking to the doctor telling her my story, she said "just because your husband cheated on you doesn't mean he doesn't want to have a baby". Needless to say, won't be back.
by unhappy
April 19, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
April 14, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
March 07, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider prominently display their diplomas or business license?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
March 02, 2011
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