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Joel R Kates, DPM

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Joel R Kates, DPM
(52 Reviews)
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169 N MAIN ST MILLTOWN, NJ 08850
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Consumer Feedback

(52 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this podiatrist use current and safe equipment?
Yes
by Anonymous xxx.xxx.154.178
May 24, 2013
Was the waiting area spacious?
No, but I can always find a seat
Was this provider's office too loud?
Yes, they need to move to a quieter location
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.58.89
April 29, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.141.36
March 18, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Would you recommend this podiatrist to others?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.73.69
March 14, 2013
Was this podiatrist friendly?
Yes
by Anonymous xxx.xxx.142.10
March 04, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was the waiting area spacious?
No, but I can always find a seat
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.103.134
January 19, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Are you going to visit this provider again?
Without a doubt!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Robbon xxx.xxx.84.90
December 20, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Hutch xxx.xxx.147.186
December 13, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.63.102
November 30, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was the waiting area spacious?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.27.33
October 04, 2012
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Map and Directions
169 N MAIN ST, MILLTOWN, NJ 08850