Robert A Kempler, OD

Robert A Kempler, OD
1 W CLIFF ST SOMERVILLE, NJ 08876
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
February 06, 2012
Was this provider late to your appointments?
No, they were on time
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider use excessive foul language?
No
by Anonymous
January 04, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you feel safe in this provider's care?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
December 28, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
December 28, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
December 14, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
December 13, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
December 13, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office clean?
It was satisfactory
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
November 29, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider promptly return your phone calls?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
November 07, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
October 24, 2011
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