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Robert A Kempler, OD

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Robert A Kempler, OD
(30 Reviews)
> Get Phone Number & Directions
1 W CLIFF ST SOMERVILLE, NJ 08876
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider promptly return your phone calls?
Yes
by Anonymous
October 22, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
October 17, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider use excessive foul language?
No
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 16, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider have helpful information available online?
No, just a basic listings page
Was this provider late to your appointments?
No, they were on time
by Anonymous
October 03, 2011
I have been with this dr. for a long time. I have never waited longer than 15 minutes for my appointment. I feel the exams are thorough and he does not rush through them. He makes sure you can see clearly, etc. in each step
by Anonymous
September 08, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
July 12, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the waiting room chairs comfortable at this provider's office?
Not really
Could you buy glasses at your optometrist's practice?
I could, but their selection was horrible
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
July 12, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did they follow up with you after your appointment?
Yes.
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
by Anonymous
June 08, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider rush your appointment?
Not too much, but somewhat
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
by Anonymous
April 27, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 21, 2011
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Map and Directions
1 W CLIFF ST, SOMERVILLE, NJ 08876