I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.