Rahul Keswani, O.D.

Rahul Keswani, O.D.
West County Optometry 11780-B San Pablo Ave El Cerrito, CA 94530
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider have helpful information available online?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.88.34
December 16, 2013
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Would you recommend this optometrist to others?
I Already Have
by Anonymous xxx.xxx.116.66
August 14, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.0.106
August 08, 2013
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
February 14, 2012
Did your eye exam hurt at all?
Not a lot, but it wasn't entirely pain free
Did they follow up with you after your appointment?
Yes.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
December 13, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider have reasonable prices?
Yes
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
by Anonymous
October 12, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. It is obvious that their office is cleaned regularly. It was fantastic.
by Anonymous
July 27, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
March 11, 2011
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