The magazines in their waiting room were so boring. It made my time in the waiting room drag. They consistently dismiss my concerns and accuse me of making problems up. I don't trust them to ever actually look into my concerns and see if they're valid. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though. He didnt want to fix my hand and thought I was a junkie!